Titles and Summaries of Programs

by Jeni Reling, M.S.

 

Jenni makes these topics available for organizations on a contractual basis with very affordable prices.  She can customize the length of your program to meet your organizational needs.  Many organizations like to offer two or even three 3-hour sessions over the course of a day so that all or most of their employees can attend.

 

Teams Are Us:  Building Effective Work Teams (Very popular topic)

This session is interactive and is designed to give participants a number of strategies for enhanced team work within work settings.  Participants will explore a number of factors that improve team efforts and will have the opportunity for renewed commitment to the team approach.  The 5 “C’s” of team building will be explored, as will the concepts of synergy, team tools and problem solving / decision making.  Because of the involving nature of this workshop, those in attendance often comment that “the time went so fast.”

 

Creating an Extraordinarily Positive Workplace (One of our most requested topics)

Nothing erodes productivity and personal satisfaction in the workplace as quickly as negative attitudes and behaviors.  In this session, we’ll look at some of the causes of this negative behavior, and discover ways to confront in a positive way, those issues.  And, since the best place to begin “change” is with ourselves, we’ll do a quick personal attitude check to consider ways we can positively influence our work environment.  We’ll particularly explore the issue of “change” and consider how we can make it a positive experience.

 

Balancing Act:  When Your Schedule is Full and Your ‘Bucket’ is Almost Empty! (NEW!)

We want to do a great job at work…to live out our passion to serve our customers.  But  sometimes get “out of sync,” or overwhelmed with the load and the balancing of our many roles.  “Balance” means we feel whole and complete, not constantly over-extended and exhausted.  Balance means that we put focus on and find room for all the things that are important…and that includes taking care of ourselves.  Come to this session to spend some time focusing on recalibrating for a balanced life…so we can optimize our role at work and our role with our families/ community!

 

Stress Busting: Taking Charge of Stress Through Choice-making (Re-charging!)

Stress has been around for generations but our stressors in the 2000’s are different than in past decades.  We’ll explore the role of stress, good and bad in this class and look at some clear ways to manage the thoughts, situations and events that contribute to our stress.  This session is fast-paced, fun and humorous but also gives specific methods for busting the stress in your life!

 

Managing Conflict and Improving Relationships (or alternate title: It’s A Personality Thing: Understanding People’s Behavior” (An often requested topic!)

This workshop takes a fresh approach in dealing with conflict in the workplace, as well as in other aspects of life.  Armed with a heightened understanding of human behavior, participants will be able to choose to make adjustments in personal relating styles in order to improve relationships and manage conflicts.  The session will utilize individual and group exercises, a validated personal relating inventory, and case studies.  This material has applicability for individuals in all walks of life including (but not limited to) healthcare professionals, teachers, employers and counselors. 

 

Hope and Healing After Loss  (Led with compassion and understanding)

Loss and grief connect us to the rest of the human race, for we all have this experience at different points in our lives.  This session will allow participants to explore loss and grief from a broad perspective, considering the impact of death as well as other losses.  Participants will receive ideas for dealing with personal grief issues as well as strategies to provide therapeutic responses to those experiencing grief.  Finally, pain from loss will be explored as a bridge for growth, healing, and recovery.

 

Becoming an Effective Leader  (Tools for new and more experienced leaders!)

Leadership brings with it many rewards and challenges.  Many who find themselves in leadership roles also find that they’ve received little training to manage the people and issues they encounter in the role of “leader“ or they find the task load overwhelming.   This session will take a practical yet probing look at leadership skills, provide strategies to lead in an effective manor and offer encouragement to the new or more experienced leader.  Much of the material is based on John Maxwell’s work in the area of leadership.

 

Customer Service:  The Heart of Success in the Workplace (Essential!)

 

Customer service benefits everyone….the customer, of course is pleased to receive outstanding service….but ultimately the service-giver “wins” too.   This session will not only focus on the basics of customer service, but it will also look at the ways great customer service adds value, motivation and satisfaction to the worker/ employee.  In recognition that some customers are more difficult to please than others, the session will also provide strategies for communicating with and providing service to those “hard-to-make-happy” customers too!

 

Communication: The Art of Listening and Conveying Your Message  (Helpful to any staff group!)

Healthy communication seems to come naturally for some and while some people do have an intuitive knack for it, it truly is a learned skill.  Communication in the workplace or in a family is essential and yet without an adequate skill base, it can be overlooked, leading to misunderstandings, frustration and even costly mistakes.  In this class, learn and practice basic communication skills and explore more advanced communication skills. 

 

Time Management-- Your Way  (An essential in today’s world!)

Many people think that either you were born organized and skilled at time management or you weren’t....and that if you weren’t, you’re condemned to a lifetime of lost keys, lateness for meetings, and disappearing file folders. Even though effective organization and time management seem distant for many people, the key is to identify your own personal organizational style and master skills that anyone can learn.  Come to this session and explore the possibilities and learn some ways to increase your time management and organizational skills....using techniques that work for YOU!

 

Quality of Life in Adult Care Homes (Specialty program for care homes!)

This course will use interactive learning techniques to help participants learn the principles of Eden Care, a philosophy developed by Bill Thomas, MD of New York who is committed to providing care in Adult Care Homes that seeks to eliminate loneliness, helplessness and boredom.  Dr. Thomas’ discoveries can help staff within facilities create “human habitats” for elders by implementing culture change.  Jenni is a certified Eden Associate and has been trained by Dr. Thomas and his colleague, Megan Hannan.

 

When Relationships Hurt: Helping Children and Families in Pain (Led with compassion)

Families face considerable challenges in this age of rapid change, overloaded schedules, media insults and complicated lives.  Chemical addiction, poor relational skills and societal issues all impact the interactions of family members and the professionals that work with those families in schools, healthcare and other helping venues.   This session will use the morning to explore some of the contributing factors to the difficulties that children and families face.  The afternoon portion will take a look at approaches that can assist professionals in guiding, teaching and helping those experiencing the pain and struggle of difficult family relationships.

 

Strengthening RESOLVE During Economically Challenging Times (NEW!)

The financial crunch is being felt in families and businesses around the country.  This session addresses how to: 1) deepen employee loyalty and commitment  2) sense their value to the organization 3) build a stronger vision and 4) gain their enthusiasm for making the system stronger…even in the midst of financial hard times.  Get them on board so that everyone not only survives, but THRIVES during economically challenging times!